FAQ

FAQs are being updated regularly.

Who is eligible for the PLP?  

Children of Mason faculty, staff, and graduate students (“Parents”), as well as children of essential workers.

What ages will the PLP provide service for?  

The program is for those ages 6-12 only. 

Will lunch and snacks be provided?  

Participants are required to bring their own lunch that does not require onsite refrigeration. Any food will need to be eaten at the child’s seat.

How many days per week can a child participate in the PLP?  

Up to five days per week.

What is the mask policy?

Facemasks must be worn.  The only time removal of a face covering is permitted is when actively eating/drinking.  A face covering must cover your nose and mouth, and cannot be a gaiter, open-chin triangle handkerchief/bandana, costume mask, mesh material, or a covering with an exhalation valve or holes.  Face shields are not permitted as a substitute for a face covering but may be worn in addition to a face covering.

What’s expected of children during free time?  

Children should have the ability to independently read or engage in other activity quietly at their desk.

How do I register and pay for PLP?  

You can register and pay on the link on our Registration page

Do I receive a refund if I cancel a day/multiple days of service?  

Refunds can be provided if attendance is cancelled at least seven days prior to attendance. A 50% refund is provided for cancellation up to three days prior to attendance.

Do I still have to pay for a day/multiple days of service if my child is unable to attend?  

Yes, if the attendance is outside of the refund period.

How do I cancel my remaining days of service? 

In the registration page, log into your account and cancel the appointment. Then contact plp@gmu.edu about the refund.

Will late fees be charged?  

There will be a late fee of $15 for every 15 minutes a parent is late.

Is there a multi-child discount?  

Yes.  There is a 10% discount for each biological or legal sibling after the first child.

Is PLP a licensed child day program? 

No, PLP is not a day care program.  It is not licensed as a day care.  It is a proctored remote school and study environment.

PLP has been granted an exception from the licensing requirement by the Virginia Department of Social Services (VDSS) under an emergency exemption that allows child day program that provide services to essential workers to operate without a license.  PLP does comply with the requirements for an exempt child day program, including having a person certified in first aid and CPR present at PLP, maintaining daily attendance records, and having an emergency preparedness plan.  PLP also complies with Mason’s policies regarding programs involving minors. 

What support will PLP provide to children? 

Support is limited to basic assistance logging on to the wireless network and general oversight.  PLP staff is unable to assist children with their online coursework.  

How many children can attend the PLP?

Our initial facility, the Pilot House, seats 20 children with social distancing. There are other facilities being considered should demand emerge.

What are staff qualifications?

Staff are being recruited, and all qualified individuals are invited to apply.  Some staff may come from the College of Education and Human Development where PLP employment can serve as a part of coursework.  

Does staff undergo a background check?

Yes, all staff undergo Mason’s standard employment background check.

When will payment be due?

Payment is due when signing up for a given week or part thereof.

How are children grouped?

With the initial limitation of 20 seats all children will be in the same room, though we will try to group children by age.  Should demand cause additional rooms to be added to the PLP, any ensuing divisions may occur by age.

My child participates in activities such as music lessons, physical activity, art projects, etc. Will the PLP be able to accommodate these sorts of activities.

The PLP is unable to support any of these activities.  Children are expected to be able to log onto their school’s learning management system to complete coursework, though parents are welcome to pack a book or other quiet activities for their children.

May I pick my child up for lunch or for a break? May I stay with my child at the PLP?

Parents are welcome to pick their children up for lunch and so on, but should try to avoid disruption. The child will need to be signed out upon departure and back in when she or he returns. As the CDC is a quiet proctoring environment, space is quite limited, and in view of social distancing needs, parents are asked to limit their time at the PLP.

Are masks or other COVID measures required?

All Mason safe return to campus policies will be enforced, including the wearing of masks.

Can PLP staff administer medicines to children?

Staff will not be administering medicine at the PLP. Because timelines are so tight setting this program up we are unable to offer the training needed for staff to be able to administer medicine.

My child has a food allergy.  How do I handle this with the PLP?

Parents must make PLP staff aware of any and all food allergies or dietary restrictions affecting their child.  Parents are responsible for ensuring that their child’s home-provided food and drink are appropriate for their child’s needs.  The CDC is not equipped to manage allergies or dietary restrictions.

Wouldn’t it be simpler to offer this program as an extension of the Child Development Center (CDC)?

The CDC does not have the space to offer this program.  As the PLP uses a different facility as it can’t operate under the CDC’s license. Instead the PLP operates under an emergency exemption under Governor Northam’s COVID emergency orders. Virginia Department of Social Services licensing requirements are such that the PLP could not pursue that option in the time available to set this facility up.

What are the PLP’s hours?

7:30 a.m. to 5:30 p.m. M-F. These hours are subject to change

How many staff will be on premises?

The PLP will maintain staffing ratios of one staff member for every eight children between the ages of six and eight, or one staff member for every ten children between the ages of nine and twelve.